---
title: "Reporting a bug"
description: "Report a bug in Talkspirit through Chat with us, the online support chat in the Help and more menu. Include the page address, a screenshot, and the steps you took."
category: getting-started
section: help-and-support
type: Quick Fix
lastUpdated: 2026-08-11
locale: en
canonical: https://support.talkspirit.com/en/getting-started/i-found-a-bug-what-should-i-do
---

# Reporting a bug


If you find unexpected behaviour in Talkspirit, report it through **Chat with us**, the online support chat in the **Help and more** menu. Your report reaches the support team, who alert the engineering team to investigate. The more detail you give, the faster the issue is diagnosed and fixed.

## How do I report a bug?

Open your profile menu, then select **Help and more → Chat with us** to start the support chat. Describe what happened, and include:

- The web address (URL) of the Talkspirit page where the bug appears.
- A screenshot, or a short screen recording, showing the bug in action.
- The steps you took, in the order you took them.

![The Help and more submenu with the Chat with us item.](/images/getting-started/i-found-a-bug-what-should-i-do/help-and-more-chat-with-us.png)

A support agent reads your message and passes a confirmed bug to the engineering team.

**Chat with us** is for reporting a problem you have found. To check whether a wider incident is already known, see [Getting information about a technical incident](/en/getting-started/how-do-i-get-information-about-technical-incident).

## Next steps

- [Getting information about a technical incident](/en/getting-started/how-do-i-get-information-about-technical-incident)
- [Contacting an administrator](/en/getting-started/how-to-contact-an-administrator)
- [Help and support resources in Talkspirit](/en/getting-started/help-and-support)