---
title: "Changing or resetting my password"
description: "Change your Talkspirit password from your account's Authentication settings, or reset it by email if you have forgotten it or your organisation uses single sign-on."
category: getting-started
section: account-and-profile
type: Tutorial
lastUpdated: 2026-08-09
locale: en
canonical: https://support.talkspirit.com/en/getting-started/changing-your-password
---

# Changing or resetting my password


You change your Talkspirit password from your account settings, under **Authentication**, where you can set a new password or send yourself a reset email. If you are signed out, request the reset email from the sign-in page instead. If your organisation uses single sign-on (Google, Microsoft, or SAML), your password is managed by your identity provider, not by Talkspirit.

## Change your password

1. Select your profile picture, then **Profile & Preferences**.
2. In the account settings, select **Authentication**.
3. Under **Password settings**, select **Change password**.
4. Enter your **Current password**, then your **New password**, and confirm it. Your new password must contain at least 10 characters.
5. Select **Change password** to save.

![The Change password dialog open over the Authentication page, showing the Current password, New password and Confirm new password fields and the 10-character requirement notice](/images/getting-started/changing-your-password/change-password-modal.png)

## Reset your password if you have forgotten it

If you cannot remember your current password, request a reset email and set a new one from the link it contains. There are two ways in, depending on whether you are signed in.

- **If you are signed in:** open **Profile & Preferences → Authentication**, then select **Reset password** under **Password settings**. A reset email is sent to your address.
- **If you are signed out:** on the sign-in page, choose the option to reset a forgotten password, enter your email address, and follow the link in the reset email to choose a new one.

The reset email contains a link that opens a page where you enter and confirm your new password.

## I did not receive the reset email

- Check that you used the email address linked to your Talkspirit account.
- Check your spam or junk folder.
- If your organisation uses single sign-on (Google, Microsoft, or SAML), you have no Talkspirit password to reset. Sign in through your identity provider instead.
- If you still cannot sign in, clear your browser cache and try again.

## Next steps

- [Changing my email address](/en/getting-started/changing-your-email-address)
- [Configuring Google Authentication](/en/administration-security/how-to-configure-google-authentication)
- [Configuring SAML Authentication](/en/administration-security/saml-authentication)