---
title: "Supported payment methods in Talkspirit"
description: "Talkspirit supports credit card, direct debit, and bank transfer for your subscription. Set up and change your payment method from Administration → Billing, which only the Owner and administrators can open."
category: billing
section: invoices-and-payment
tags: [admin]
type: Tutorial
lastUpdated: 2026-08-12
locale: en
canonical: https://support.talkspirit.com/en/billing/supported-payment-methods
---

# Supported payment methods in Talkspirit


Talkspirit supports three payment methods: credit card, direct debit, and bank transfer. Credit card and direct debit both work for monthly or annual billing, while bank transfer is available for annual billing only. You set up and change your payment method from **Administration → Billing**, which only the platform **Owner** and **administrators** can open.

## What payment methods can I use?

Talkspirit accepts three payment methods:

- **Credit card**: charged automatically each month or year, depending on your billing frequency. Card payments are processed by Stripe.
- **Direct debit**: Talkspirit collects each payment from your bank account on the agreed date. You authorise the collection once by completing a direct debit mandate. Direct debit is processed by GoCardless and cannot be set up from the desktop app.
- **Bank transfer**: Talkspirit shows you its banking details and you send each payment yourself. Bank transfer is available for annual billing only.

## How do I choose a payment method?

You choose your payment method at checkout, when you first subscribe or when you add licences.

1. Open **Administration** and go to **Billing**.
2. Start or update your subscription to reach the checkout screen.
3. At the payment step, select **Credit card**, **Direct debit**, or **Bank transfer**.
4. For a credit card, enter your **Card number**, **Expiry** date, and **CVC** (security code), then validate your order.
5. For direct debit, validate your order, then complete the mandate that authorises the collection.
6. For bank transfer, use the banking details shown to send your payment.

**Bank transfer** appears only when you select annual billing.

> **Note:** Direct debit is not available in the desktop app. Use a web browser to set it up.

## How do I change my payment method?

For an existing subscription, you change your payment method in the Talkspirit billing portal.

1. Open **Administration** and go to **Billing**.
2. On the subscription page, open your billing details and choose to edit the payment method.
3. Update your card or bank details in the portal, then save.

The billing portal is a Chargebee interface and opens in a separate window, so its layout is controlled by Chargebee rather than Talkspirit. Your invoices and billing history are available in the same portal.

## Next steps

- [Adding or removing licences from my subscription](/en/billing/add-or-remove-licences-to-your-subscription)
- [Cancelling my Talkspirit subscription](/en/billing/how-to-cancel-my-subscription)
- [FAQ: Subscription and billing for Talkspirit](/en/billing/faq-subscription-billing)